If you previously purchased a 3Dize product, you may upgrade, download again, or possibly refund (within 30 days) your purchase by clicking here to access "My Purchases" at DownloadFAST.com. At the My Purchases page, enter the email address you gave us AT THE TIME OF PURCHASE. If you did not already select (or receive via email) a password for your My Purchases, then the use Recover option on My Purchases page to obtain access and reset your password.